Home Depot Complaints and Reviews

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Home Depot
Main address: 2455 Paces Ferry Road 30339-4024 Atlanta GA
1-800-553-3199, ,
  • 891+25 mobile complaints
  • $1M claimed losses
  • $1.1K average
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Somerville homedepot 02145 pro desk Leor Sear Brent very bad bad attitude to customer , also waste my family lots time to check out. Need to fire or lots of training . Add comment


  • 1 day ago
  • Supermarkets and Malls
  • Orange City, Florida
  • Veterans Discount
  • 12

I recently bought a home and have spent over $5000 in the last 4 months at Home Depot. Numerous times I have shown my DD214 (military discharge) and have received their 10% discount. However, they did tell me the DD214 was not something they accepted. So I went to the DMV and got my Veteran status on my DL. I had to show the State of Florida my DD214 and my US passport to get the "V" on my... Read more

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  • 2 days ago
  • Customer Service
  • Mountain View, California
  • Phone Customer Service
  • 9

thank you home depot. you met my every expectation as the worst customer service experience of any retail company i deal with. for the third. or fourth time. you're local store phone service is the worst of any in my 30 year history experience for service. at least you're are terrific at something. delivery of the worst ever service. transferred me four times to different departments... Read more

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100% FULL      

  • Oct 13
  • Supermarkets and Malls
  • Ontario, Canada
  • Roof Installation
  • 32
Paid Home Depot $40,000 to redo roof that didn't leak, now it leaks!
1 of 2

I paid Home Depot $40,000 to redo the roof & skylights last summer & it has been a nightmare now for 8 months. Home Depot has not touched any of the interior damage & now with the skylight leaking again in a heavy rainstorm Mid September after they patched up their shoddy installation & all they can do is scratch their head and say "I don't know why it is leaking?" Tell everyone... Read more

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  • Oct 11
  • Supermarkets and Malls
  • Rebate Denial
  • 17

Home Depot's receipts are barely legible, due to the flimsy paper and low ink...so what I thought was a 3 was really an 8....leading to denial of an $80 paint rebate... Calling rebate center was a joke...tried four different people who gave 3 different email addresses that we all invalid...no one spoke English well which compounded the problem...never again! These rebates are a scam; instead of... Read more

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  • Oct 07
  • Installers
  • Gypsum, Colorado
  • Carpet Installation
  • 52

I went to home depot early in July to order some carpet, (because it is the only supplier in the area). After waiting nearly 45 minutes for a rep to assist me at the carpet counter, I got my quote scheduled for someone to come out and measure. You would think that something as simple as coming on the right day for the measurement would be an easy task, but they showed up on the wrong day when I... Read more

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  • Oct 04
  • Ex Employees
  • Incompetent Management
  • 48

i work for 4403, management took a veteran employee contractor cashier and made him a lot attendant [lots of customer complaints] cause he didnt meet his credit card quota per management, then took a veteran cashier who is the top credit card sales person and put her in his position . and now shes at the bottom of selling credit cards.....theres a problem, would you please look into this. and... Read more

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  • Oct 01
  • Supermarkets and Malls
  • Credit Card Statement
  • 40

I made a payment to my home depot credit card at the store and received my statement saying I was past due when I called the back of the card I was told there was not record of the payment. I called the store and provided the information on the receipt and the associate faxed it to the research department. I called the credit card company and they advised it takes up to 14 days to correct an... Read more

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  • Sep 30
  • Installers
  • Pensacola, Florida
  • Military Discount
  • 3
  • 3
  • 44

Just left one of the stores in Pensacola. Was buying downspout spout extenders and screen inserts to go in the downspout exit ports. Was told that there is no military discount on these as they are home improvement items. The cashier could not explain why, he had just noticed recently that items were being blocked in the computer. I have enjoyed shopping at Home Depot in the past and appreciated... Read more

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  • Sep 30
  • Supermarkets and Malls
  • Houston, Texas
  • Power Washer
  • 23

Brought power washer here in early May to get repaired, nobody knows where it is yet and tomorrow is October 1st. However, they charged me an extra ~$120 late fee for turning the power washer I rented 2 hours late. Nobody seems to care. Nobody has any answers.... This is my 4th or 5th time coming here to check on it. First 3 times I came they had wrong contact and home address information. I have... Read more

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