Home Depot Complaints and Reviews

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Home Depot
Main address: 2455 Paces Ferry Road 30339-4024 Atlanta GA
1-800-553-3199, ,
  • 924+27 mobile complaints
  • $1M claimed losses
  • $1.1K average
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  • 1 day ago
  • Installers
  • Grand Rapids, Michigan
  • Dishwasher Installation
  • 2

the installers came in you could tell you didn't want to be therethey made two excuses as to why they couldn't install it one was they needed a 10 foot dishwasher kid even though my dish washer to my sink was only a foot and a half. Oh yeah then they said you can't even buy a 10 foot kit for this dishwasher after I told him I would run up to the store which is approximately a quarter mile from my... Read more

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  • 2 days ago
  • Furniture and Decor
  • Redmond, Washington
  • Carpet
  • 11

Bought new carpet for the living room from HD in Redmond, WA. on a Tues. evening. In the store, they had a sign that said "7-Day Installation". The sales guy told me it was 7 days from from date of payment. OK, let's pay for it now..... NO, they had to set up a measure guy for the next day. It ended up being 2 days before he measured and I had to call them at the end of the business day. Another... Read more

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  • Nov 19
  • Appliances and Electronics
  • Mission Viejo, California
  • Ge Dishwasher
  • 14

The dishwasher unit apparently was dropped and damaged by the installer or by the manufacturer or by home depot, it doesn't matter how or who damaged it. I paid for the unit and I paid for installation. It took 40 days after continual leaking for the water leakage to finally show up, water was running through the walls of my home onto our outside patio, how fun. It's under warranty so GE came out... Read more

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  • Nov 19
  • Appliances and Electronics
  • Perry Hall, Maryland
  • Home Generator
  • 12

i went to home depot at white marsh md the set me up an appointment to have some one come out and give me a price on a home generator. I got a call the next day from a place called CDS Logistics the one home depot said they hand pick to do there work i have called them back and have emailed them for 3 days and no response. I called home depot this morning talk to the manager Marcus told him what... Read more

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  • Nov 15
  • Supermarkets and Malls
  • Swartz Creek, Michigan
  • Military Discount
  • 45

I will only purchase items from Menards or Lowes. 6 months ago it was mainly Home Depot, but they caved into the mooslimes in Dearborn, and rejected my Military Discount because they did not have current examples on file, even though the week before, they honored it! Now, as far as returning an item with gas in it, Menards tried that on me. After talking to a Manager and explaining that there was... Read more

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  • Nov 14
  • Supermarkets and Malls
  • Schiller Park, Illinois
  • Online Order
  • 16

When you order something online from Home Depot don't bother to giving them the right address, it's a waste of time... it is second time my package is delayed because someone incompetent from Home Depot forgot to put my apartment number on UPS label so UPS can't deliver it in the apartment building without it!!! Great job Home Depot again!!! I will again order from you NOT!!! Not too mention... Read more

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  • Nov 11
  • Home Construction and Repair
  • Calistoga, California
  • Bathroom Vanity
  • 15

Ordered four items for bathroom remodel. Two of the items were delivered by two different small delivery companies. One guy came to my house in the North Bay from San Jose, didn't speak English very well, was rude, by himself, delivering large items out of the back of a Suburban and stepped all over the garden trying to unload his truck! I specifically asked for a window of time for delivery and... Read more

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  • Nov 08
  • Supermarkets and Malls
  • Lakewood Township, New Jersey
  • Online Order
  • 16

I placed two orders for items that Home Depot only stocks online. Why two orders? Because Home Depot's dinosaur of a website limits you to using 10 gift cards on one order. And of course, Home Depot made a mistake in verifying two of the cards and showed a $0 balance, which was not correct. My second order canceled and I was told I would have the money refunded to my cards in 24 hours. Now, I am... Read more

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  • Nov 05
  • Appliances and Electronics
  • Roswell, New Mexico
  • Washer And Dryer
  • 35

My parents purchased a washer and dryer set and a dishwasher from Home Depot. After waiting almost 2 weeks for delivery and installation they were delivered but not installed. My father is a disabled Vietnam Veteran and he was struggling to connect and install appliances that he was told would be installed. Eventually we paid for someone else to install the dishwasher. Home Depot says they are... Read more

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  • Nov 05
  • Supermarkets and Malls
  • Account
  • 20

I've had this card for 6 years. Starting limit was $4,000. In the past 2 years they have dropped my limit 2 times. I get an email 3 days ago that my credit has been lowered to $1,000. I have never been late or over my limit in the 6 years I’ve had this card. There reason is not based on my relationship with my Home Depot account but with my overall credit file. Not sure why they base it on that... Read more

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