Home Depot Complaints and Reviews

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Home Depot
Main address: 2455 Paces Ferry Road 30339-4024 Atlanta GA
1-800-553-3199, ,
  • 832+19 mobile complaints
  • $950K claimed losses
  • $1.1K average
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  • 9 hours ago
  • Shopping
  • Palm Harbor, Florida
  • Fridgerator
  • 7

I purchased four appliances from Home Depot store #247 in Palm Harbor, FL on 05/26/14 and should have received a $100.00 rebate for the range and fridge. I missed out on the rebate and it took until July (after several phone calls) to get my order. The original delivery date was to be June 19. The delivery was canceled and rescheduled to July 9. I took two days off of work and lost pay to wait... Read more

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Home depot hires loss prevention employees to look at camera recordings all day to find employee errors. Such as the firk lift is less then 4 feet from a person when it went by. So they can fire employees. They are not there to catch the thieves, they have not caught even one of those yet. Yet they have fired many. Add comment

  • 16 hours ago
  • Shopping
  • 4

We purchased a refrigerator. Were charged immediately though delivery was not to be for almost a month. We cancelled in two days and are still waiting for the promised credit. Talked to customer service many times, said it was done but it was not. They passed it to the local store who in turn could not process as they were "having trouble w the computers". So more waiting, then promises of... Read more

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  • 1 day ago
  • Appliances and Electronics
  • Haier Mini Fridge
  • 7

An online order of a "new" Haier mini fridge arrived damaged, with multiple dents, in an unsealed manufacturer's box (the entire box itself arrived in another cardboard shipping box). Did someone honestly believe I would not put with the inconvenience of returning the item and just keep the damaged fridge?! Now I have to be inconvenienced and return it to a local store. When I called customer... Read more

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  • 1 day ago
  • Supermarkets and Malls
  • Germantown, Maryland
  • Unreasonable Check Declining
  • 2
  • 44

I had a check declined even after using a check one week previously at Home Depot. I called Home Depot and spoke to a very terse lady who must have had many complaint calls that day and finally she said that I should call TeleCheck because Home Deport could not do anything about my problem directly. I called TeleCheck and that person said I would need to write a letter to the Company President.... Read more

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  • Jul 26
  • Supermarkets and Malls
  • Home Depot Return Policy
  • 3
  • 36

My Husband is an Electrician and purchased some items which he later did not need. He asked me to return the items a few weeks later. Unfortunately, I misplaced or lost the receipt's. Home Depot denied my returns because of the amount, exactly $336.27 although I never returned anything to Home Depot before. When my Husband makes purchases at Home Depot sometimes the bill goes into the tens of... Read more

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  • Jul 24
  • Supermarkets and Malls
  • Merritt Island, Florida
  • Military Discount Policy
  • 6
  • 39

Home Depot does NOT honor their military discount policy. I purchased several items today and after asking for the discount and swiping my credit card, found out that Home Depot has a large number of items that do not "qualify" for the discount. Worse yet, you won't know until you complete your transaction. I promptly returned my items and got my money back. This is apparently a new policy... Read more

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  • Jul 24
  • Supermarkets and Malls
  • Livermore, California
  • Faulty Microwave
  • 2
  • 15

i ordered kitchen cabinets and a GE Microwave over--Installed the cabinets-then the microwave-microwave does not work-Home Depot refuses to take it back because it was ordered and I did not return it within 48 hours--It took a lot long than 48 hours just to install the cabinets!! 2 month later the microwave is sitting in my garage not working. Im stuck fighting with GE to get it fixed.I ordered... Read more

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  • Jul 23
  • Supermarkets and Malls
  • Streetsboro, Ohio
  • Damaged Tool Chest
  • 19

i don't normally *** on here but... I've had the worst experience with home depot ever... I order a tool chest, it comes in and theres fork damage from a towmotor...what do they tell me... we're not able to oversee the shipping and transport company they tell me that for the troubles of wasting my time running back and forth on a Friday night.. they'll give me 10$ off my order if I go home... Read more

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  • Jul 23
  • Supermarkets and Malls
  • Matamoras, Pennsylvania
  • Employment Policy
  • 1
  • 12

Home Depot #4162 only hires family members full time. There are at least two families there, one with 4 immediate family members (Mom and 3 kids) and another with 4 immediate family members (Mom, 2 kids, one kid's baby daddy). Lots of people out there trying to support a family and can't find a job. This is a big reason why. Next time a HD employee is rude ask to speak to his or her mother. If... Read more

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