Home Depot Complaints and reviews

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  • 761 complaints
  • $896,227 claimed losses
  • $1,178 average
  • 60710 since Jun 14, 2007

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Home Depot
Main address: 2455 Paces Ferry Road 30339-4024 Atlanta GA
1-800-553-3199, ,
Home Depot reviews, Home Depot complaints, read Home Depot reviews, find Home Depot reviews, Home Depot scam reports
  • 761 complaints
  • $896,227 claimed losses
  • $1,178 average
Had an experience with Home Depot?
Submit review ›
761 reviews found
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  • Apr 14
  • Warner Robins, Georgia
  • Rude Associate
  • 1
  • 19

I was shopping at The Home Depot in Warner Robins, GA today (4/14/14) and I witnessed an associate be rude and very mean to another associate. His name is Jordan Cruz, he was disrespecting another (female) associate, whose name I did not get. This is not the first time I have seen him talk badly about other associates, especially ones who take great care of my family or myself when we come in... Read more

Was this review helpful? 1 1

  • Apr 11
  • Canton, Ohio
  • Generac Standby Generator
  • 19

The 7KW Generator bought through Home Depot and installed by one of their contractors needs a new controller card every 2 months. Also, Home Depot subcontracts installation to a subcontractor that subcontracts to another subcontractor that installed the generator with too small of a Natural Gas hose that doesn't get enough gas when trying to start. The subcontracted repair *** is an old man that... Read more

Was this review helpful? 0 0

  • Apr 06
  • Katy, Texas
  • Special Order Online
  • 1
  • 21

THEY GAVE MY ITEM TO SOMEONE ELSE after I drove 40 miles to the store from my home. Item was in the computer but no where to be found. The item "was a special order" so there were no extras for me. Too bad for me. Never ever do that again. Bad customer service is my loss but it won't happen to me again. Then the cashier asked if I wanted my credit card refunded and I said I would prefer... Read more

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  • Mar 20
  • Okemos, Michigan
  • Dishwasher Installation
  • 5
  • 62
Home Depot - Simple dishwasher installation transforms into kitchen disaster

Product ordered: new dishwasher Installation: paid in full. Issue: On 12/15/2013 Home Depot delivery service came to haul, deliver and install dishwasher. While removing old dishwasher in forceful way, Home Depot personnel broke edge of kitchen counter top into 3 pieces. Afterwards, the new dishwasher was brought in and they started hooking up the electric and water supply line in the back, but... Read more

Was this review helpful? 0 1

  • Mar 14
  • Dallas, Texas
  • Garden Doors
  • 22

contracted for 2 doors - paid the 20% down plus a measure fee - doors were measured - ordered - when the install date arrived we didn't receive a call - several days later I went to the store - the doors were there - "the install company we use dint show up" - it was rescheduled - again no one showed up - Back to the store - "we will give you a 20% discount" - then we rescheduled - took off work... Read more

Was this review helpful? 0 0

  • Mar 09
  • Peachtree City, Ga
  • Home Depot Appliance Delivery
  • 3
  • 30

Home Depot Delivery is really bad at communicating and planning. They are VERY UNDEPENDABLE. We bought a dryer on March 1 and online set up the delivery for March 7. Which seemed to be OK because we expected to be home all day on on a Saturday. Their automated messaging system called on Friday and told us we would deliver our dryer between 3 and 7. I called them back immediately and spoke... Read more

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  • Mar 06
  • St. Petersburg, Florida
  • Cash Refund
  • 29

I was looking to purchase and have installed six windows. I'm still not sure who the salesman that came to my condo works for, Home Depot, or a subsidiary called RWD, but at no time was this explained or mentioned, and the business card stated Home Depot. I agreed to purchase some windows, seemed very expensive, so I did some checking, and discovered that I did not need or want, what the salesman... Read more

Was this review helpful? 1 0

  • Mar 05
  • Rochester, Pennsylvania
  • Agressive Calls
  • 4
  • 32

Winter 2014 was grueling for everyone. I Missed 64.00 dollars home despot payment. Household was then subjected to 8 -9 rude calls from citicommerce collections. Day and evening and Sundays. Unrelenting, despite giving date I would deliver payment.We Have spent thousands with HD on renovations, gardening over years. Aggressive calling allowed in my state of Virginia, apparently. Intruded... Read more

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  • Feb 28
  • Hialeah, Florida
  • Door Installation
  • 22

Good afternoon, I turned down Wind Guard Impact Windows and Doors over home depot to replace my windows and doors for impact product, paid more to home depot because I expected some security behind a brand name, that was a mistake! not sure why HD would not replace my front door, so another branch from HD would do it, I explained that I would spend all this money for the entire project to be... Read more

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  • Feb 15
  • Baton Rouge, Louisiana
  • Bad Customer Service
  • 1
  • 48

I ordered a toilet online. It came in two separate boxes (both of which were labeled with the right pieces and they looked like the right color.) My plumber came and he installed the bottom part and put the tank on the base. That was when he noticed they werent the same color. One was light tan and one was light grey. They really looked similar. According to the website I could exchange at a... Read more

Was this review helpful? 1 1
 
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