Home Depot Complaints and Reviews

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Home Depot
Main address: 2455 Paces Ferry Road 30339-4024 Atlanta GA
1-800-553-3199, ,
  • 827+18 mobile complaints
  • $950K claimed losses
  • $1.1K average
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  • 1 day ago
  • Supermarkets and Malls
  • Merritt Island, Florida
  • Military Discount Policy
  • 2
  • 17

Home Depot does NOT honor their military discount policy. I purchased several items today and after asking for the discount and swiping my credit card, found out that Home Depot has a large number of items that do not "qualify" for the discount. Worse yet, you won't know until you complete your transaction. I promptly returned my items and got my money back. This is apparently a new policy... Read more

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  • 1 day ago
  • Supermarkets and Malls
  • Livermore, California
  • Faulty Microwave
  • 2
  • 7

i ordered kitchen cabinets and a GE Microwave over--Installed the cabinets-then the microwave-microwave does not work-Home Depot refuses to take it back because it was ordered and I did not return it within 48 hours--It took a lot long than 48 hours just to install the cabinets!! 2 month later the microwave is sitting in my garage not working. Im stuck fighting with GE to get it fixed.I ordered... Read more

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  • 2 days ago
  • Supermarkets and Malls
  • Streetsboro, Ohio
  • Damaged Tool Chest
  • 11

i don't normally *** on here but... I've had the worst experience with home depot ever... I order a tool chest, it comes in and theres fork damage from a towmotor...what do they tell me... we're not able to oversee the shipping and transport company they tell me that for the troubles of wasting my time running back and forth on a Friday night.. they'll give me 10$ off my order if I go home... Read more

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  • 2 days ago
  • Supermarkets and Malls
  • Matamoras, Pennsylvania
  • Employment Policy
  • 1
  • 8

Home Depot #4162 only hires family members full time. There are at least two families there, one with 4 immediate family members (Mom and 3 kids) and another with 4 immediate family members (Mom, 2 kids, one kid's baby daddy). Lots of people out there trying to support a family and can't find a job. This is a big reason why. Next time a HD employee is rude ask to speak to his or her mother. If... Read more

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  • 2 days ago
  • Supermarkets and Malls
  • Moving Truck Rental
  • 1
  • 6

I rented a moving truck from Home Depot in Joliet. I asked if it was possible to return it to a location closer to my new house. They told me to return it to the Yorkville location and said if I return it after hours to put keys in drop box. When I tried to return the truck that night, there was no drop box or tool rental area. I left the truck and took keys. My wife had to load our 4... Read more

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  • Jul 23
  • Supermarkets and Malls
  • Ontario, Oregon
  • Refrigerator Order
  • 7

TWO WEEKS AGO WE ORDERED A NEW REFRIGERATOR AND DISHWASHER FROM THE ONTARIO OREGON STORE FROM A MALCOLM. WE WERE TOLD 7 TO 10 DELIVERY TIME AS THERE WERE NONE ON THE FLOOR. HAD TO CALL ON DAY 11,(FRIDAY) AND WAS TOLD WOULD ARRIVE THE FOLLOWING MONDAY. THIS IS TUESDAY AND NO CALL. CALLED THE STORE AND WAS TOLD THEY WOULD LOOK INTO IT. MALCOLM CALLED LATE IN THE AFTERNOON. HE SAID THEY ARE "OUT OF... Read more

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  • Jul 22
  • Building Services
  • Kelowna, British Columbia
  • Special Orders Desk
  • 4

Doing major Renos. Purchased hardwood flooring, carpets, appliances etc. you spend thousands and then don't get your product. weeks/ months go by and no one calls you and If you call the special orders desk they don't return your call. Even floor managers or store manager steve( kelowna store) couldn't care less. They grab your money and then forget about you. There "expected date" of arrival... Read more

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  • Jul 21
  • Supermarkets and Malls
  • Online Order
  • 1
  • 6

I PLACED AN ORDER FOR OUTDOOR FURNITURE COVERS ON 7/1. ON 7/5 GOT AN EMAIL SAYING MY ORDER WAS BEING SHIPPED SHOULD RECIEVE IT ON 7/7. TWO WEEKS WENT BY AND I CALLED AND WAS TOLD THAT UPS NEVER SCANNED IT AND NO ONE KNEW WHERE MR ORDER WAS. THE NEXT DAY WAS TOLD IF THEY COULDN'T FIND IT BY THE END OF THE DAY THEY WOULD RESHIP IT . NEVER HAPPENED, EVERYTIME I CALLED AND TALKED TO SOME ONE THEY... Read more

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  • Jul 19
  • Products
  • Rock Hill, South Carolina
  • Credit Card Purchased Products
  • 10

So i am now finding out, over two months later, that my purchase in April for $600+ was not given the promotional 6months no interest like I had requested during checkout. Instead I was given a small % discount. All of my purchases on credit I have been careful to get the 0% interest promotions. Why would I take a small discount that I would quickly gain back, plus some, in interest charges. This... Read more

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  • Jul 18
  • Home Construction and Repair
  • Columbus, Ohio
  • Kitchen Cabinet Refacing Job
  • 1
  • 9

We are finding that we have paid approx. 3 - almost 5k more than Home Depot's competitors offering the same the same type of service. We are sorrowfully aware that we can 't do anything but pay for an expensive laminate job now. Just a huge lesson learned and truly can't truly enjoy my kitchen now because I am still agonizing over how much we are overpaying. I don't want other consumers to make... Read more

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