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2.2 Based on 240 reviews
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  • Customers like
    • Location of store 10
    • Product availability 6
    • Product selection 5
  • Customers don't like
    • Lack of customer service 41
    • Unwilling to fix problem 18
    • Policy 6

whats happened to citi banks on line for paying home depot credit cards.called credit card and they say there working on it.have called twice andstill can not use it.how many days do they need to fix a problem.they will not say what is wrong .they will take payments on the phone or you can go to the store and pay.my question is are my personal data in trouble.if so i should be notified.not getting any answers makes me want to drop the home depot... Read more

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The Canadian Home Depot Behr Paint Rebate Program is a complete scam. I purchased the paint. The advertising stated that I could apply online for the rebate. Given that I had an electronic receipt for the paint so I figured it would be a simple process to complete an online form. If you try to visit their website, the site never loads so you can never complete the form online. In order to take advantage of the program, you have to photocopy the... Read more

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recently , I was told by homedepot customer service. Under homedepot policy, if we use homedepot gift card or store credit to purchase any stuff in homedepot. It is considers return without receipt. And TRE will deny our return and block me for another 3 month. for example. if we buy an window ac for $400, we pay with gift card , which my mom sent me , $50, and charge $350 on american express. it has 90 days return policy. if the ac stop... Read more

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BOTH FRIGIDAIRE AND HOME DEPOT ARE AWFUL I have had this bad joke of a freezer for 8 days ... no matter where the dial is set the only temperature range is from -10 to -20 Fahrenheit ... Home Depot and Frigidaire's response ... too bad ... so sad ... yawn ... NEXT !!! They only like to sell the product ... not to stand behind it ... pathetic ... I don't expect to have to bring a "factory authorized" repairman into my home to repair a brand new... Read more

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Even this is ***, cause you dont let me say, check out Pubix, they know about customer service Add comment

Why would you let an employee where a hat to put down OUR AMERICA!!! Really?? Don't worry, I will never shop your store agian since you are agianst my country. Read more

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Completely dissatisfied with Home Depot's customers service and relationship with Samsung Appliances, worst customer service ever!! We moved into a new house with no appliances and the best date Home Depot and Samsung could give use was a week and a half after we moved in. I explained that we had a baby and they could care less!!! Then our delivery got ended up getting delayed another week!!! Two and a half weeks with no appliances at all.... Read more

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NEVER go to Home Depot for contract services. Waaaaayyyy overpriced. Home Depot marked up a $600 window to $2100/window installed. Installations are generally a few hours and $300 - $400. So where does that extra $1000.00 go? Into an undisclosed warranty fee. Home Depot does not break down their quotes into material, labor, and extra's so you won't see their deceptive behaviors. Imagine paying 150% of product cost in a warranty on that... Read more

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Same thing happened to me today, looks like that is the way this people operates, they told me that the faucet was leaking, a lie, when they left I unscrew the hose and the faucet was fine, I called twice home depot and nothing yet, still chatting online to see if I can solve this, home depot has to be responsible for this, they prommess when you order online the installation and haul away if they are not sure this is no going to happen, they... Read more

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I purchased a vanity in April of 2016. the man hastely put it on the cart and you could hear a split/ crunch - something not good. He cut the box open and assured me it was fine. Then he said to go ahead and push the huge heavy vanity to the front on my own. At first I thought he was F- kiddng me. No. H was serious. He just walked away . I was f- floored . I should have walked out of the store right then and there . I wish that I had... Read more

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