Home Depot Complaints and Reviews

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Home Depot
Main address: 2455 Paces Ferry Road 30339-4024 Atlanta GA
1-800-553-3199, ,
  • 857+19 mobile complaints
  • $960K claimed losses
  • $1.1K average
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  • 1 day ago
  • Appliances and Electronics
  • New York City, New York
  • Lawn Mower
  • 1
  • 1
  • 5

I bought a lawn mower used it twice and it stop working, I went to the home depot and they told me I have to bring it back , 1st how is a lady suppose to lift and bring this back , Manager Yamilka told me they will arrange pick up for 20.00 and I will receive a brand new mower , I went the next day and the other manger Chris McMullen told me no I can not get a new one it will need to be fix. he... Read more

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  • Aug 26
  • Appliances and Electronics
  • Bangor, Maine
  • Ariens Lawn Tractor Blades
  • 2
  • 2
  • 11

WHEN I BOUGHT MY ARIENS TRACTOR MOWER, I WAS TOLD, UNEQUIVOCALLY THAT I WOULD RECEIVE BLADES FOR LIFE FOR THIS TRACTOR. THE AGREEMENT DID NOT SAY THAT THE BLADES FOR LIFE WAS JUST FOR THE LIFE OF THE TRACTOR MOWER. MY TRACTOR MOWER HAS ALWAYS RUN VERY WELL. I GOT BLADES FOR AWHILE, BUT THIS YEAR I WAS TOLD I WOULD GET NO MORE BLADES BECAUSE THE LIFE OF MY TRACTOR EXPIRED. IT IS STILL RUNNING... Read more

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  • Aug 25
  • Supermarkets and Malls
  • Newark, New Jersey
  • Return Problems
  • 1
  • 1
  • 11

treated me as a bad customer. to return two light two light bulbs 175 watts they were both burned out I misplaced my receipts. I know that they get credit to wards damaged.. Ho admit from admit from their vendor out of a million light bulbs they import and export 100%. No defects are in anything cars planes I am looking for customer satisfaction. I spoke to kavleton wright ASM...George... Read more

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  • Aug 25
  • Supermarkets and Malls
  • San Jose, California
  • Manager Behavior
  • 10

When having a contract of carpet installation with Home depot. When signing the contract, they said they would have installation for us in 3 weeks, but they delayed for 7 weeks. We looked for the managers many times in persons, the manager promised to call us back and resolved to compensate for us, but he never did. We called, left a message at his desk, email him, came to the store to talk to... Read more

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  • Aug 24
  • Household Services
  • Ceiling Fan
  • 8

I bought a Campbell brz ceiling fan #082392413507 52in. fan from the Home Depot in Pontiac, MI. 48341 zip zone ON June 29, 2014, and I went through the different channels on the Depot's 1-800-654-0688 Numbers to get the problem solved after paying it on my credit card for the part I needed for the ceiling fan remote control, after they sent me twice the wrong remote control for the fan even when... Read more

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  • Aug 21
  • Appliances and Electronics
  • Gas Range
  • 2
  • 2
  • 17

I purchased a GE gas range from home depot online and installers came in on Aug 2nd 2014. Burners could not light but oven was lighting up. Installers and I spent about 30 minutes over the phone with GE trouble shooting but no success. GE advises to call Home Depot since I bought it from home depot. Home depot says the earliest a technician can come to look at it will be after 4 days!!! So I... Read more

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  • Aug 20
  • Installers
  • San Jose, California
  • Tile Installation
  • 15

Had HD replace 1100 sq ft of tile. The tile work was as poor as it gets....... I told HD jus that, they sent the installer out who said otherwise?....... Really?.......... So HD sent a qualified inspector to give us an unbiased report.......Guess what?...... He agreed with us.....We asked HD to see the report, but they wouldn't let us..... Offered to come out a 3RD TIME or take a credit....Tried... Read more

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  • Aug 19
  • Professional Services
  • Irritating Phone Calls
  • 1
  • 1
  • 3

They keep. Calling my prepay cell phone. I KNOW IM LATE them calling every 2 hours is not gonna help when I get paid later in the week and know wr cant do a check by phone. starting to get verry irritating...Im gonna start calling them I think and keep calling and calling . Read more

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  • Aug 18
  • Appliances and Electronics
  • El Cajon, California
  • Dishwasher Delivery
  • 1
  • 1
  • 27

After my dishwasher broke in June, I bought another one from Home Depot during their 4th of July sale. The model I purchased was the top of the line Maytag. I was promised delivery by the end of the month. On the scheduled delivery date, the installer refused to install the dishwasher because there needed to be an additional electrical outlet available. The Sales Associate did not mention this... Read more

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  • Aug 16
  • Supermarkets and Malls
  • Return Policy
  • 20

Your return policy say's that after entering one's personal information it goes into your data-base. And your co. can do whatever it want's to with it from there. It sounds like you condone thieves to *** one's personal information. A nice way to conduct a business. Most employees at HD are not jerks. But the managers and supervisors have a lot to be desired. We all know who the jerks are. Don't... Read more

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