2.1
  • Location of store3 votes
  • Product selection2 votes
  • Product availability2 votes
  • Lack of customer service13 votes
  • Unwilling to fix problem12 votes
  • Delivery3 votes
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  • 1 day ago
  • Furniture and Decor
  • Waterford, Connecticut
  • Kitchen Cabinets
  • 24
  • REVIEW RATING 4/5

Spent over $25,000.00 on new home "stuff" against my contractors advise. Kitchen cabinets wrong size, wrong color Kitchen counter top wrong size Bathroom vanity arrived smashed. Twice. Shower door arrived broken. Still not resolved. New Refrigerator has dented door. (not reported within 48 hours so too bad) Gas oven connections for propane gas not delivered, had to buy again. Kitchen sink... Read more

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  • 2 days ago
  • Home Construction and Repair
  • Positive Experience
  • 9
  • REVIEW RATING 3/5

I am a 69 year old woman. Three years ago I installed 864 square feet of Allure in our cabin (cement floor) all by myself and had no problems with it at all. There were directions in every box. The seams went together perfectly! It was easy to score and snap apart to fit the corners I need to go around. I don' t see what your problem was! Two years ago our water pipes broke and flooded the... Read more

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  • Feb 25
  • Supermarkets and Malls
  • Plano, Texas
  • 9
  • REVIEW RATING 3/5

Home Depot has people walking around asking you to take a quick survey and be entered in a drawing. In reality this is lead shopping for Rainsoft/Envirotech. I specifically asked the person if the information is sold. They said no but the next day I am inundated with calls from Rainsoft and Envirotech. Shame on Home Depot for this unscrupulous bait and switch going on in their stores. They... Read more

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  • Feb 23
  • Appliances and Electronics
  • Manchester, Tennessee
  • Air Conditioner
  • 1
  • 1
  • 21
  • REVIEW RATING 4/5

I purchased an airconditioner using Home Depot credit card, turns out to be Citibank card. I paid 200.00 to pay off the balance early. I kelp getting HomeDepot letters, thinking they were advertisement, would trash them. Mean while, I found out that my payment was one day late and therefore late charges were piling up and missed payments reported on my credit report. My credit report took a... Read more

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  • Feb 23
  • Products
  • Toledo, Ohio
  • Sweeper
  • 1
  • 1
  • 33
  • REVIEW RATING 4/5

Let me start out by saying I am the kind of person that when I do not like something I keep quiet and just do not go back, however today is different. I bought a sweeper at hope depot ( I love the sweeper) another store had it on sale a week later. Home depot told me just bring my receipt in and they would match the price. When I got to the store they argued and belittled me and my wife. They... Read more

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  • Feb 22
  • Building Products
  • Dallas, Texas
  • Vynil Flooring
  • 8
  • REVIEW RATING 3/5

I placed an oline order with HomeDepot.com about three weeks ago OK.I myself ordered the wrong vinyl for my floor's OK.The process was fast OK.In a couple of days I received my confirmation that my order had shipped right.From that point it was about 3 or 4 Days later and I received an call that I had a delivery right.Next day I received my delivery OK.When I looked at the product I immediately... Read more

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  • Feb 21
  • Supermarkets and Malls
  • Big Lake, Minnesota
  • Credit
  • 1
  • 1
  • 9
  • REVIEW RATING 4/5

Home Depot store in Monticello MN seems to be quite reputable. However homedepotonline is a complete and total RIP-OFF. I've spent over 8 hours on phone calls attempting to get a credit due that was supposed to be done over 30 days ago. Now they claim there's nothing on-record.' STAY AWAY from ANY online purchases from Home Depot...Period!! They do NOT operate ethicall. Crooks would be a decent... Read more

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  • Feb 17
  • Building Products
  • Brunswick, Georgia
  • Entry Doors
  • 2
  • 2
  • 44
  • REVIEW RATING 5/5

1st about myself I have been a carpenter for 42 years so I know a few things about building products. I retired 10 years ago and bought and old home in GA. I bought and installed 3 entry doors. These were suppose to be there top line doors. I won't bore you with why after trying to get the order correct after three try's I cancelled the order and went to FL Home Depot and ordered there. They got... Read more

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  • Feb 15
  • Appliances and Electronics
  • French Door Refrigerator
  • 20
  • REVIEW RATING 4/5

I bought a Maytag French door refrigerator from Home Depot in Sept. 2012, I bought the floor model and paid for a 5 year extended warranty. One morning in Dec 2014 one of the refrigerator doors would not close. I called on my extended warranty. A "technician" was dispatched to my house a couple of days later from a local appliance repair shop. They may as well have sent anyone off the street.... Read more

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  • Feb 12
  • Building Services
  • Ashland, Ohio
  • Sales Assistance
  • 22
  • REVIEW RATING 3/5

the Ashland,Oh. service is horrid. I have stood in an aisle and hollered " does anyone work here", eventually someone may show up. I have asked to talk to the manager and was informed, he works when he wants or if his bosses are showing up and that many times he doesn't show up till noon, so I was told to call ahead. Many times I ask where to find something and most times I get, " I don't know or... Read more

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