2.2
  • Location of store4 votes
  • Product selection3 votes
  • Product availability3 votes
  • Lack of customer service16 votes
  • Unwilling to fix problem12 votes
  • Policy4 votes
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Home Depot was given almost $9,000 April 2014 for a shed. It was finally started in late August. There were many in correct items that were returned. We have been told over and over a refund is coming. It's March 20, 2015 still no refund!!!! Add comment

  • Mar 19
  • Supermarkets and Malls
  • Apple Valley, California
  • Veterans Discount
  • 2
  • 2
  • 29
  • REVIEW RATING 4/5

it seems as though we have been customers of this store loving it forever,and regular at that, but I now understand The discounts for Miltary/Veteran,is still 10%,how long has it been since it was raised? A whole lot of people I have spoke to seem to say the same it does need raising 20% or more,Just remember it is a even better way to say Thank you so much for your services! we are all suppose... Read more

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  • Mar 13
  • Installers
  • Middletown, Rhode Island
  • Flooring Installation
  • 191
  • REVIEW RATING 5/5
PLEASE READ before considering Home Depot for flooring installation
1 of 3

I'd like to caution any fellow Home Depot customers having issues with flooring installation or considering Home Depot for flooring. My ordeal began in early December 2014 and resolved with a signed settlement with Home Depot in late January 2015. Suffice to say I was lied to, dismissed several times, and treated unprofessionally by Home Depot staff and its contracted installation firm, USIG.... Read more

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  • Mar 13
  • Appliances and Electronics
  • Florence, Mississippi
  • Amana Refrigerator
  • 1
  • 1
  • 15
  • REVIEW RATING 3/5

I bought a Almana refrigerator from Home Depot, of course worst brand ever goes out in two weeks with all of that Home Depot was contacted they told me it is not their issue call Almana Company! Just got it fixed for the supposing 5th time! I will never buy anything else at Home Depot EVER again!!!:(( Read more

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  • Mar 13
  • Supermarkets and Malls
  • Middletown, New York
  • Interior Doors
  • 1
  • 1
  • 31
  • REVIEW RATING 4/5

So, I get the brilliant idea of having Barn doors installed as part of a hallway remodel. On, 2/14, I go on-line at Home Depot to order doors, but decide to call them with the order instead. Well, to make a long story short, the rep. orders the wrong size doors! So, I cancel the order and then find out that the doors I want are out of stock in that size and stuck on the port during the strike in... Read more

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  • Mar 11
  • Installers
  • Dublin, Ohio
  • Carpet Insallation
  • 23
  • REVIEW RATING 4/5

I had carpet installation at a Home Depot and it was not installed properly. Base boards were damaged, carpet seams are coming up, carpet peeling at edges and stairs bubbled from improper installation. Also, carpet was installed backwards in one room so texture and color does match the rest of the carpet. Dates for install we're changed many times without notice. Customer service is horrible and... Read more

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  • Mar 11
  • Appliances and Electronics
  • Wake Forest, North Carolina
  • Appliance Installation
  • 2
  • 2
  • 23
  • REVIEW RATING 3/5

Contractor that they hired refused to haul away my old washing machine, or even touch it because the faucet to the connector hose was leaking. I turned off the water, disconnected the hoses for him and asked to again to please haul it off. He then called his "boss" and they told him not to take it. I called Home Depot and they told me to call the contractor. I am so sick of poor customer service... Read more

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Maytag centinnial piece of ***.4th breakdown and still under warranty. Load added,fills with soapy water and then nothing. Never even an apology from maytag or home depot for any of the issues.Maytag can go suck it, pos! Add comment

  • Mar 06
  • Supermarkets and Malls
  • Knoxville, Tennessee
  • Payment Processing
  • 2
  • 2
  • 21
  • REVIEW RATING 3/5

All my months credit charges are paid in full each month by my bank's online payment system, usually a week before due. Home Depot Jan 2015 bill states that Oct 2014 payment (<$30)was late. No Home Depot bills for Nov or Dec 2014. My bank provides evidence that paid before due date, so Home Depot phone clerk says he's removed the late fee and interest. Home Depot Feb 2015 bill (<$30)... Read more

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  • Mar 04
  • Equipment
  • Franklin, Tennessee
  • Ariens Lawn Tractor Blades
  • 28
  • REVIEW RATING 4/5

I purchased an Ariens tractor in 2010. Each year since, I have had to call and fight for blades. I read everything, followed the rules and would receive blades ONLY after multiple phone calls to Ariens and Husqvarna. I log on to the blades for life web site and put my serial number in and last name and it coughs out "Name and Serial number do not match." When I call Ariens, they refer me to... Read more

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