Home Depot Complaints and Reviews

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Home Depot
Main address: 2455 Paces Ferry Road 30339-4024 Atlanta GA
1-800-553-3199, ,
  • 909+27 mobile complaints
  • $1M claimed losses
  • $1.1K average
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  • 2 days ago
  • Installers
  • Harrison, Arkansas
  • Patio Door
  • 16

So we decided to get a patio door from Home Depot. It was one they had on display, but they didn't have our size in stock. They had to order, which was fine. We waited patiently for a couple weeks for it to come in. They didn't ever call, so I called to see what the deal was and they said it looked like the installer should be calling us soon to schedule a time. When they called they didn't... Read more

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  • Oct 27
  • Building Products
  • Behr Paint
  • 1
  • 1
  • 18

I purchased a few cans of BEHR paint at Home Depot. I sent in the rebate information just as they requested for the rebate. I check the status of the rebate on Home Depot website. I finally see a status that says my rebate was approved. But then I get a post card in the mail from BEHR. It says "Thanks for participating in the BEHR Paint Offer Promotion. Unfortunately, we could not honor your... Read more

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This man claims to know what he is doing. I had to hire Home Depot, they could not believe the horrible job he did. He charges are ridiculous according to other estimates. He was told the work was terrible and he did not refund my money. He is a waste of time and money. Do not hire TL Shaw Construction. A one man operation and he is not skilled AT ALL Add comment


  • Oct 25
  • Supermarkets and Malls
  • Bedford, New Hampshire
  • Carpet Installation
  • 31

Went to my local Home Depot to buy carpet for our family room. They were advertising that it was only $35.00 for installation. I picked out my carpet and the sales rep punched in my measurements into her computer and other things and gave me a rough estimate. She told me that the $35.00 fee for the estimate would be deducted from the total. They came out the next week and came up with the same... Read more

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Somerville homedepot 02145 pro desk Leor Sear Brent very bad bad attitude to customer , also waste my family lots time to check out. Need to fire or lots of training . Add comment


  • Oct 21
  • Supermarkets and Malls
  • Orange City, Florida
  • Veterans Discount
  • 1
  • 1
  • 38

I recently bought a home and have spent over $5000 in the last 4 months at Home Depot. Numerous times I have shown my DD214 (military discharge) and have received their 10% discount. However, they did tell me the DD214 was not something they accepted. So I went to the DMV and got my Veteran status on my DL. I had to show the State of Florida my DD214 and my US passport to get the "V" on my... Read more

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  • Oct 20
  • Customer Service
  • Mountain View, California
  • Phone Customer Service
  • 22

thank you home depot. you met my every expectation as the worst customer service experience of any retail company i deal with. for the third. or fourth time. you're local store phone service is the worst of any in my 30 year history experience for service. at least you're are terrific at something. delivery of the worst ever service. transferred me four times to different departments... Read more

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100% FULL      

  • Oct 13
  • Supermarkets and Malls
  • Ontario, Canada
  • Roof Installation
  • 48
Paid Home Depot $40,000 to redo roof that didn't leak, now it leaks!
1 of 2

I paid Home Depot $40,000 to redo the roof & skylights last summer & it has been a nightmare now for 8 months. Home Depot has not touched any of the interior damage & now with the skylight leaking again in a heavy rainstorm Mid September after they patched up their shoddy installation & all they can do is scratch their head and say "I don't know why it is leaking?" Tell everyone... Read more

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  • Oct 11
  • Supermarkets and Malls
  • Rebate Denial
  • 1
  • 1
  • 30

Home Depot's receipts are barely legible, due to the flimsy paper and low ink...so what I thought was a 3 was really an 8....leading to denial of an $80 paint rebate... Calling rebate center was a joke...tried four different people who gave 3 different email addresses that we all invalid...no one spoke English well which compounded the problem...never again! These rebates are a scam; instead of... Read more

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  • Oct 07
  • Installers
  • Gypsum, Colorado
  • Carpet Installation
  • 63

I went to home depot early in July to order some carpet, (because it is the only supplier in the area). After waiting nearly 45 minutes for a rep to assist me at the carpet counter, I got my quote scheduled for someone to come out and measure. You would think that something as simple as coming on the right day for the measurement would be an easy task, but they showed up on the wrong day when I... Read more

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