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2.2 Based on 287 reviews
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  • Customers like
    • Location of store 10
    • Product availability 6
    • Service at the store 5
  • Customers don't like
    • Lack of customer service 41
    • Unwilling to fix problem 19
    • Policy 6

We were told we could get the veteran's discount if we brought in a DD214 or another form of military ID. They wew decent the 1st time and gave us the discount based on the ID he had. We returned to purchased roofing and requested our discount and was refused due to the fact it was not acceptable identification to get a discount. It would have been less than $100 and still would not allow it based on the improper ID. I would suggest all... Read more

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We bought pavers from Home Depot. The sales staff was great. Everything after was a weeks worth of hassle to get what we paid for delivered. Constant phone calls with little or no returned calls. Making us drive to other stores and having us pay again and get refund from another store. Won't be going back there again soon unless they actually apologize

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Call to pick up the cabinets from Depo they filled the order and the guy who helped load it was stuffing he cabinets in so fast I just did a count of how many. well he stuffed Brokens one's in there Used ones and the wrong ones. well when I realized I didn't have enough or the right size after 3 trips back and forth I finally got the order filled NEVER WILL I GO TO HOME DEPO FOR CABINETS or anything else place sucks everything is so close to... Read more

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This is a review of Home Depot appliance delivery service. I ordered a LG refridgirator that was supposed to be delivered on Saturday. The delivery company was supposed to give me a delivery window the day before, which they never did. They only called to verify my address. On the morning of the delivery, still no call. I called their number and was given a confirmation of scheduled delivery with a 4 hour window by an automated voice system. I... Read more

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For years Home Depot honored my Military Veteran Status. I am neither Retired or Disabled. I spent 8 years in the Military serving in U.S. Army Reserve and Active Duty Air Force. I am a member of the Military Affliated American Legion. Home Depot has ALWAYS recognized my membership card and I received a 10% discount on my purchases. Doesn't sound like much but when you purchase a Refrigerator, Washer/Dryer and a Toro 42" Zero Turn Lawn Mower,... Read more

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I had a perky little salesgirl come to give an estimate for refacing my kitchen cabinets. She gave me an estimate of $11,500 ( and it's a small kitchen) very good sales person and was sweet as can be. When I about fell over at the price she offered financing and *** me signed for it. After reading some reviews about the rip off situation I immediately called and cancelled. I called a local cabinet guy and he did the exact same thing plus my... Read more

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Cost me a house! $3500 credit line. Built a new bathroom and got CLOSE to credit limit. Made an immediate $300 payment just to ensure I stayed under limit and followed up in couple days with a $3000 payment. Thought all was well until my credit score alerts started rolling in. Apparently they took my $3k immediately but hadn't applied it to my account 3 weeks later, which they took full responsibility for, but the damage was done and they could... Read more

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Yeah, Install that cheaper Glacier bay instead of one of the big 3(Moen,Delta, Kohler). Then 2 years later it drips. No cartridges or replacements in store, No one can say "oh that is 2nd generation cartridge, this is what you need." Instead you have to call 1-800 and you find then out that they buy valves from all kinds of mfcters. No consistency. We are opening up the wall and replacing it with a Big 3!! Your supposed to send picture... Read more

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Right off the bat the delivery men were rude, hostile, and aggressive no absolutely no reason. I had purchased a 5 burner slide-in GE range from Home Depot. The specs GE gave on the height of the range were 39 inches. Standard counter depth is 37 inches, so I figured we could lower the feet and all would be well. Wrong. GE messed up. The height of the range with the feet fully extended is 36 and 1/2 inches. That's right -a 1/2 inch lower... Read more

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Home Depot is near to my home so I , stupidly, give them another change but NO MORE. The last visit was enough for me. Hubby went there to pick up two toilet flappers. Ray, he calls himself a plumber, told him to get a two inch not a three inch ( wish hubby had gotten the three inch he knew it was suppose to be, but he listened to a so called plumber and got the two inch. Back to home depot he went to return it for he needed a three inch. ... Read more

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