Home Depot Complaints and Reviews

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Home Depot
Main address: 2455 Paces Ferry Road 30339-4024 Atlanta GA
1-800-553-3199, ,
  • 871+25 mobile complaints
  • $960K claimed losses
  • $1.1K average
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  • 1 hour ago
  • Supermarkets and Malls
  • 2

Bought a washer & dryer for $1800 7/2012, have credit balance but always pay over and above. In 2/2013, paid $4000 on card you would think some of the $ would go to the "interest deferred" amount. Not a dime. Continued to pay over and above never having any $ applied. Instead in 7/2013 was assessed $1,147 in interest! Was told that if you want $ applied, you have to call when you make payment... Read more

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Home Depot "putting customers FIRST" and employees last....no other company expects more from their employees and pays them as little as possible. You could work for Walmart and have zero expectations as an employee and make the same amount. Add comment

     

  • 1 day ago
  • Customer Service
  • Poor Service
  • 7

Will never go to Home Despot again. While shopping, no less than 12 employees walking around doing nothing will ask if I need help, but when I get to the front of the store to pay, my only option is self checkout. If I wanted to be a cashier at Home Despot, I would fill out an application. Will never go to Home Despot again. While shopping, no less than 12 employees walking around doing nothing... Read more

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  • 2 days ago
  • Supermarkets and Malls
  • Reno, Nevada
  • Sliding Doors
  • 1
  • 1
  • 7

Sliding door ordered and when installers were putting it in they noticed a scratch on new screen door and threshold was ripped. I called the store and at that point seemed accommodating. Now they say I agreed to the order (nice guy who took order had only worked in that dept 2 weeks and he needed help from another staff member to complete the order as he had never done some aspects of the order.... Read more

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  • 2 days ago
  • Supermarkets and Malls
  • San Diego, California
  • Special Order Return
  • 12

We bought a major appliance and were told that it was in stock. It was later delivered by home depot. (Delivery people arrived three times without success, but that is another complaint.) When we wanted to return it we were told that Home Depot does not allow returns of special orders. After further questions we found out that every major appliance at Home Depot is called a special order,... Read more

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Went onto the North Canton ohio location to buy paint..I was carrying my french bulldog puppy in with me..not wanting to leave him in the car....no sooner did I walk in the door I was met by two employees telling me he was not allowed in the store..mind you...you're NOT A grocery store or a restaurant! !!! Explain why a small dog would not be allowed in a Home Depot!!!!! Seriously! !! Add comment

     

  • Sep 12
  • Supermarkets and Malls
  • Oakville, Ontario
  • Marquee Iterior
  • 6

I bought marquee interior color cameo white MQ3-32 in home depot. My Walpole prior painting was approximately ancient scroll MQ3-44. Home depot staff reassured me that I needed enough paint for just one coat. No second coat needed. After it was painted I had to go and buy another 2 gallons of paint. They were surprised and needles to say I am very dissatisfied with your product. One coat was... Read more

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I recently went shopping at the North Haven Home Depot & dealt with the store man, Kelly Presti, about a damaged counter top I purchased thru special order. She was rude & abrasive!! She basically told me that if I didn't like their products that I should go shopping elsewhere. I'll never set foot in another Home Depot for as long as I live!!! Add comment

     

  • Sep 09
  • Appliances and Electronics
  • Washer And Dryer
  • 1
  • 1
  • 15

We ordered a new washer & dryer on 7/31 and after 3 weeks of use the heating element failed. We have tried multiple times, multiple layers of management, both in the Cornelius, NC #3638 and at Corporate in Atlanta. NO ONE WILL HELP US!!!! They keep giving us the runaround and we are now at 18 days with no dryer......and we have teenaged boys so you can imagine the stench! Oh yes, and on... Read more

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I was looking for nuts and bolts I was only able to find five bolts of the right size and could find no nuts. I proceeded to the end of the isle to find 3 HD employees chatting. I told them I needed nuts and bolts and two locked in the other direction and the third pointed to the bins. I informed him the bins were empty he also looked in the other direction and ignored me. Add comment

 
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